Privacy policy

PRIVACY POLICY

This privacy statement was last modified on January 31, 2024.

We only process data that we need for our services and improve them and handle the information we have collected about your use of our services with care. We never make your data available to other parties for commercial purposes.

PERSONAL DATA WE PROCESS

We process your personal data because you use our services and / or because you provide this data to us yourself. Below you will find an overview of the personal data we process:

First and last name
Address details
Telephone number
Email address
IP address
Bank account number
Information about your activities on our website
Internet browser and device type
Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone.

WITH WHICH PURPOSE AND BASED ON WHICH BASIS WE PROCESS PERSONAL DATA

We process your personal data for the following purposes:

  • Processing the payment
  • Sending our newsletter
  • To be able to call or email you if this is necessary to perform our services
  • To inform you about changes to our services and products
  • You have the opportunity to create an account
  • To deliver goods and services to you
  • We also process personal data if we are legally obliged to do so, such as data that we need for our tax return.

HOW LONG WE STORAGE PERSONAL DATA

We do not store your personal data longer than is strictly necessary to realize the goals for which your data is collected.

SHARING PERSONAL DATA WITH THIRD PARTIES

We do not sell your data to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. We remain responsible for these processing operations.

COOKIES, OR SIMILAR TECHNIQUES, WHICH WE USE

We use functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your device such as computer or telephone when you first visit this website. We use cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your surfing behavior so that we can offer tailor-made content and advertisements.

On your first visit to our website we have already informed you about these cookies and asked for your permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser. For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Cookies are also placed on this website by third parties. These cookies are placed by:

Cookie: Google Analytics
Function: Analytical cookie that measures website visits
Retention period: 2 years

Cookie: Visual Website Optimiser
Function: Optimizing the website
Retention period: 1 year

SEE, ADJUST OR REMOVAL DATA

You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by our company and you have the right to data portability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you. If you want to exercise your right to object and / or to data portability or if you have other questions / comments about data processing, please send a specified request by e-mail. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. In this copy, make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service number (BSN) black. This is to protect your privacy. We will respond to your request as soon as possible, but in any case within four weeks. We would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority.

HOW WE SECURE PERSONAL DATA

We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service.